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800-541-9123
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Poulsbo, Washington |
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| We
Guarantee Common Sense |
We
have designed our equipment to be durable and reliable.
We warrant our products for a period of one year,
from date of shipment, to be free from manufacturing
defects. We will repair or replace, at our discretion,
any product covered under this warranty.
Once inside a pipe, we cannot control the use of
transmitters on the jobsite, and will not warrant
damage caused by conditions inside a pipe or other
work area.
We continually update equipment and the information
on its use, but Prototek is not responsible nor
liable for damage or problems caused through the
use of the equipment. |
"We
invent it here, we build it here, we fix it here!" |
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Range distances shown for transmitters apply to use
with Prototek receivers only. We cannot guarantee results
with other receivers.
Please
note: an FV-10 or FV-20 is not warranted
for use on a power snake unless it is inside a spring
carrier.
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| We
are dedicated to keeping you and your equipment working! |
We
aim to repair any receiver you send us the same day we
get it, and get it back to you right away.
Not all transmitter problems can be repaired, but those
that can generally take 3 days in the shop.
Need a loaner
receiver while yours is being fixed?
We make it easy.
Here are some troubleshooting
tips that might save you a headache. |
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If you're sending us something, be sure
to:
- Pack
it securely and identify yourself
- Include
a note describing the problem
- Send
it to the right
address
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